Covid-19 My Kemkare Statement 02.12.2024
COVID-19 remains with us. As a Homecare/Support provider for vulnerable people, we want to give you the reassurances that we continue to deliver quality care to the people who need it within the community. We strive to make the service as safe as possible and will continue to communicate any additional changes or measures should we need to take them.
Care and Support
We continue to monitor trends as per Department of Health and Social Care guidelines . We work closely with our carers, office staff and suppliers to ensure ongoing safe practices. We continue to work closely with all local authorities and we are constantly taking advice from the Government websites for all the latest updates. We regularly review our staff training and recruitment methods to support an increase in demand when this arise, ensuring that our services are continuous. Our staff monitor for symptoms, engage in good reporting approaches and are aware of time frames for isolation to reduce transmission of the virus. We support our clients/families especially ‘At Risk Client’ to seek timely advise from their General Practitioner so as to receive timely treatment.
​
Infection Prevention Control Measures
As always, our care staff following a robust hand washing technique using an alcohol-based sanitiser or soap and water. This routine is used throughout the year to ensure our staff and service users are kept safe and risk of cross contamination or transmissions are kept to a minimal. We ensure regular up to date staff training and development to promote good infection and control measures.
​
Personal Protective Equipment
Our care staff will always ensure everyone’s safety is paramount and wear fluid repellent face masks (only when necessary) and use aprons and disposable gloves. Our staff are trained regularly on how to put them on, take them off and dispose of them safely.
​
Our office
Our office remain open and fully functioning. We carry out regular risk assessment of the situation in line with Health and Safety Standards. Following recent Government guidance from DHSC/CQC we have paused / stopped LFT testing but continue to monitor especially where individuals may develop symptoms. We encourage our staff to be compliant with the Vaccination uptake.
Our office staff and field care coordinators are available 24 hours and you will have been provided with all contact details. As COVID is ongoing, we remain vigilant to make sure we are taking all precautions necessary to keep our workforce and service users safe and that their needs are still met.
​
Our aim remains to continue in the ‘New Normal’ and to keep everyone safe.
Thank you for your continued support.
Kemi Registered Manager